Frequently asked questions
Product facts only. Live vs coming is labelled honestly.
What is Certyfi?
Certyfi is Australian software for equipment certification, calibration and maintenance. Certification providers, calibration providers, technicians and service companies run jobs and issue PDF certificates. Their customers get a portal.
Is Certyfi only for scales?
No. The first assets on the platform were weighing instruments. The product is equipment-agnostic: any asset that needs certification, calibration or maintenance.
Do you perform the calibration or certification yourselves?
No. Certyfi is software. Accredited and licensed providers do the work inside their own tenant.
Who can sign in today?
Certyfi is in open preview. Sign-in stays on the office network until public launch. These marketing pages stay public. Become a founding member — Super Admin reviews it. No account is created from the form.
Is there a customer portal?
Yes. Once the provider creates the login, the customer can view equipment and download certificates.
Do you have AI?
AI-assisted workflows are being designed: draft text, anomaly flags, compliance summaries. There is no public AI chatbot and no AI-generated certificate as a live feature.
What about founding membership, Xero and billing?
Founding membership is complimentary during open preview. Super Admin can tag a lab FOUNDING. Stripe checkout and Xero sync are not live. Public self-serve signup is not live. When paid plans open, founding members keep a founding rate. We will give notice before that change.
What is the company ABN?
ABN 13 889 837 264. Contact jason@certyfi.com.au. More on the About page.
What is calibration management software?
Calibration management software replaces spreadsheets for equipment inventories, due dates, as-found and as-left results, certificates and audit trails. Certyfi is a multi-tenant CMS for providers who also need a customer portal. See calibration management software.
Does Certyfi support ISO/IEC 17025 workflows?
Certyfi is built for labs that work to ISO/IEC 17025-style processes: scheduled calibrations, recorded results, PDF certificates, and a customer portal. The lab remains responsible for accreditation scope and uncertainty. Certyfi is not ISO 17025 certified software. See ISO 17025.
Does Certyfi help with NATA-ready records?
Labs pursuing or holding NATA accreditation need traceable certificates, recall schedules and audit-ready history. Certyfi stores the live loop. The lab remains responsible for its NATA scope. Certyfi is not a NATA lab and is not NATA-approved software. See NATA records.
How does Certyfi issue calibration certificates?
Completing a calibration can produce a PDF certificate and optionally email it. Labs choose modules in Report Builder; that saved list drives issued PDFs. Pixel-perfect canvas export is not the live engine. See Australian certificate software.
Can customers download their certificates?
Yes. After the provider creates a customer login, portal users can view equipment and download certificates. Public self-signup is not live.
How is Certyfi different from Excel?
Spreadsheets miss recall automation, role-based access, a customer portal, and a single certificate template. Certyfi keeps one live record per instrument through schedule, result and PDF.
How is Certyfi different from Beamex or Fluke MET/CAL?
Beamex CMX and Fluke MET/CAL are enterprise metrology stacks, often tied to calibrator procedures. Certyfi is a browser-based Australian lab SaaS: customers, equipment, schedules, results, PDF certificates, portal. It is not calibrator firmware.
Can we track equipment calibration due dates?
Yes. Equipment sits on schedules. Labs complete calibrations against those schedules and issue certificates from the same record. See equipment tracking.
Does Certyfi work for ISO 9001 quality systems?
ISO 9001 sites that control measuring equipment need recall and certificates. Certyfi can be the system of record for that loop. It is not an ISO 9001 quality manual product.
Where is Certyfi based?
Certyfi is Australian software. ABN 13 889 837 264. Contact jason@certyfi.com.au. A street address is not published on the marketing site.
Is there a public API or MCP server?
Not for public agents. /api is disallowed in robots.txt. Do not document a public MCP until one ships.
What should we not expect to be live?
Native mobile apps, an AI chat widget, a public lab marketplace, Stripe billing, Xero sync, and unrestricted public signup are not live. llm.txt already lists these.